bajebd Terms & Conditions

1. General Terms and Acceptance

These Terms & Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding contract between you (the "Player", "User", or "you") and bajebd (hereinafter referred to as "bajebd", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at bajebd.app and all associated subdomains and mobile-optimised interfaces.

By accessing, registering on, depositing funds to, or otherwise using any part of the bajebd platform, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

If you do not agree with any part of these Terms, you must immediately cease using the bajebd platform and close your account by contacting our support team at [email protected].

2. Eligibility and Age Verification

Use of the bajebd platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are 18 years of age or older. bajebd does not permit any individual under the age of 18 to register an account, deposit funds, or participate in any game or betting market on the platform.
• You are accessing the platform from a jurisdiction in which online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the bajebd platform is lawful in your jurisdiction.
• You are not acting on behalf of another person or entity when registering or using the platform.
• You are not a current or former employee, contractor, director, officer, or agent of bajebd, nor an immediate family member or household member of any such person.
• You have not previously been self-excluded from the bajebd platform or had your account suspended or terminated for breach of these Terms.

bajebd reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory proof within the timeframe specified by bajebd may result in the suspension of your account and the withholding of any pending withdrawals pending verification. Common accepted documents include a valid national identification card, passport, or driving licence issued by the Government of Bangladesh.

3. Account Registration and Security

3.1 One Account Per Player

Each player is permitted to hold one (1) active account on the bajebd platform at any given time. Opening or attempting to open more than one account, whether in your own name or using a different identity, is strictly prohibited and will result in all associated accounts being permanently closed and any balances being forfeited.

3.2 Accuracy of Registration Information

You must provide accurate, current, and complete information when registering your bajebd account. This includes but is not limited to your full legal name, date of birth, residential address in Bangladesh, mobile number, and email address. You agree to maintain and promptly update your account information whenever changes occur. bajebd shall not be liable for any loss or inconvenience arising from your failure to keep registration information current.

3.3 Account Security and Password Confidentiality

You are solely responsible for maintaining the confidentiality of your bajebd account credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party. bajebd will never request your password via email, live chat, or any other communication channel. If you believe your account has been compromised, you must contact our support team at [email protected] immediately. Any activity conducted via your account prior to notification of a security breach remains your responsibility.

3.4 Know Your Customer (KYC) Verification

bajebd operates a mandatory KYC verification programme. All players must complete KYC verification before their first withdrawal is processed. KYC documentation may also be required at the time of registration or following unusual account activity. The standard KYC documents required are:

• Proof of Identity: National ID card, passport, or driving licence (government-issued, Bangladesh).
• Proof of Address: Recent utility bill, bank statement, or official government correspondence dated within the last 90 days.
• Proof of Payment Method: Screenshot or confirmation of the bKash, Nagad, Rocket, or bank account used for deposits.

4. Deposits, Withdrawals, and Payment Processing

4.1 Accepted Payment Methods

bajebd supports the following payment methods for deposits and withdrawals by players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific methods may vary and is subject to change. The platform interface will reflect currently active options at the time of your transaction.

4.2 Deposit Terms

• The minimum single deposit amount is ৳500. There is no standard maximum deposit limit, though bajebd reserves the right to apply account-level limits in certain circumstances.
• Deposits are credited to your bajebd account in real time for mobile wallet methods (bKash, Nagad, Rocket, Upay) and within one (1) banking business day for bank transfer methods.
• bajebd does not charge transaction fees on deposits. However, your payment provider may impose charges, for which bajebd bears no responsibility.
• Deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited.

4.3 Withdrawal Terms

• The minimum single withdrawal amount is ৳1,000. Maximum withdrawal limits per transaction and per day may apply and are displayed in the withdrawal section of the platform.
• Withdrawals are processed to the same payment method used for the most recent deposit wherever technically possible. Withdrawals to a different method require prior approval from our support team.
• Standard withdrawal processing time is 5 to 15 minutes for approved bKash and Nagad withdrawals. Bank transfers may take up to three (3) banking business days.
• bajebd reserves the right to delay the processing of any withdrawal pending completion of KYC verification or as part of a routine security review.
• Withdrawals may not be processed if there is an active bonus balance subject to wagering requirements that has not been met.

4.4 Currencies

All transactions on the bajebd platform are conducted in Bangladeshi Taka (৳ / BDT). bajebd does not currently accept transactions in foreign currencies. Any currency conversion costs incurred by your bank or payment provider are your sole responsibility.

5. Bonuses, Promotions, and Wagering Requirements

5.1 Welcome Bonus

New bajebd players who complete account registration and their first qualifying deposit are eligible to receive a 100% first deposit match bonus up to ৳20,000. The welcome bonus is credited automatically upon deposit confirmation. To qualify, the first deposit must be a minimum of ৳1,000.

5.2 Wagering Requirements

All bonus funds, including the welcome bonus, reload bonuses, and free spin winnings, are subject to wagering requirements before they may be withdrawn as real money. The standard wagering requirement is 30x the bonus amount unless otherwise stated in the specific promotion's terms. Wagering must be completed within 30 calendar days of the bonus being credited to the account. Bonus funds and any winnings derived from them will expire and be removed from the account if wagering requirements are not met within this period.

5.3 Game Contribution Rates

Not all games contribute equally towards the completion of wagering requirements. The standard contribution rates are as follows (indicative — refer to the active promotion's specific terms for exact rates):

• Slots: 100% contribution
• Live Casino (Evolution Gaming, Ezugi, Pragmatic Play Live): 10% contribution
• Sports Betting (Cricket, Football, Kabaddi): 10% contribution
• Specialty Games (Swimming, Midas Fortune): 50% contribution
• Table Games (Blackjack, Baccarat, Roulette — non-live): 20% contribution

5.4 Bonus Abuse

bajebd reserves the right to void bonus funds and associated winnings, and to suspend or permanently close accounts, where evidence of bonus abuse is identified. Bonus abuse includes but is not limited to: coordinated betting with other players to guarantee bonus profit regardless of outcome, placing contradictory bets to neutralise risk with bonus funds, and using technical exploits to circumvent wagering requirements.

6. Gameplay Rules, Betting Markets, and Disputes

All games offered on the bajebd platform — including live casino games provided by Evolution Gaming, Pragmatic Play Live, and Ezugi; RNG slots from NetEnt, Microgaming, and Pragmatic Play; and crash and specialty games — are governed by the individual game rules as presented within the game interface. Players are responsible for familiarising themselves with the specific rules of each game before placing wagers.

6.1 Sports Betting Markets

Sports betting markets, including cricket (BPL, IPL, T20 World Cup, Bangladesh international fixtures), football, kabaddi, and other available sports, are subject to separate sports betting rules available within the sports section of the platform. In the event of a conflict between these general Terms and the sports-specific rules, the sports-specific rules shall prevail for matters relating exclusively to sports betting.

6.2 Game Malfunctions and Technical Errors

In the event of a technical malfunction, disconnection, or software error that affects the outcome of a game or bet, bajebd reserves the right to void the affected round or bet and return the wagered amount to the player's account. bajebd's decision in such matters is final. No winnings shall be paid in respect of any game or bet affected by a demonstrable technical error, regardless of the outcome displayed.

6.3 Dispute Resolution

If you wish to dispute the result of a game or the settlement of a bet, you must contact our support team at [email protected] within 72 hours of the disputed event. Disputes raised after this period may not be considered. bajebd will conduct a fair and timely review of all disputes and communicate its findings in writing via email.

7. Responsible Gaming and Player Protection

bajebd is committed to the promotion of responsible gambling and the protection of vulnerable players. We provide the following tools to all registered players, accessible directly from the account settings panel after login:

• Deposit Limits: Set daily, weekly, or monthly deposit limits in Bangladeshi Taka to control spending.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Periods: Temporarily restrict access to your account for a defined period (24 hours, 7 days, or 30 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the bajebd platform. Self-exclusion requests are processed within 24 hours.
• Reality Check: Display a pop-up reminder at regular intervals showing cumulative session losses and wins.

Players who feel that gambling may be becoming a problem are encouraged to visit our dedicated Responsible Gaming page or contact our support team immediately at [email protected]. Our support agents are trained to handle responsible gaming inquiries sensitively and confidentially.

8. Prohibited Conduct and Fraud Prevention

The following conduct is strictly prohibited on the bajebd platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently terminated and all balances forfeited:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Opening or operating multiple accounts on the bajebd platform.
• Using software, bots, automated scripts, AI agents, or any other technological tool to gain an unfair advantage in games or betting markets.
• Engaging in collusion with other players for the purpose of defrauding bajebd or other players.
• Exploiting software bugs, errors, or glitches to generate winnings that would not otherwise arise from legitimate gameplay.
• Engaging in fraudulent payment activities including charge-backs, reversed transactions, or the use of stolen or unauthorised payment methods.
• Depositing funds derived from illegal activity ("money laundering") through the bajebd platform.
• Harassment, abuse, or threatening conduct directed at bajebd employees, agents, or other platform users.

bajebd operates active fraud monitoring systems and reserves the right to share evidence of fraudulent activity with relevant financial institutions and law enforcement authorities as required by applicable law.

9. Intellectual Property

All content on the bajebd platform — including but not limited to the bajebd brand name, logo, website design, software, game interfaces, text, graphics, images, audio, and video — is the intellectual property of bajebd or its licensed providers and is protected by applicable copyright, trademark, and intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bajebd platform for personal, non-commercial entertainment purposes only. You must not reproduce, distribute, modify, reverse-engineer, decompile, scrape, or create derivative works from any part of the bajebd platform without prior written consent from bajebd.

10. Disclaimer of Warranties and Limitation of Liability

The bajebd platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, bajebd disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

bajebd does not warrant that the platform will be uninterrupted, error-free, or free from viruses or harmful components. bajebd does not guarantee the accuracy, completeness, or timeliness of any information provided on the platform.

To the maximum extent permitted by law, bajebd's total aggregate liability to you for any claim arising out of or relating to your use of the platform shall not exceed the total amount deposited by you to your bajebd account in the thirty (30) days immediately preceding the event giving rise to the claim. bajebd shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind.

11. Account Suspension and Termination

bajebd reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, including where:

• A player has breached any provision of these Terms.
• A player is found to be under 18 years of age.
• A player has engaged in or is suspected of engaging in fraudulent activity, money laundering, or prohibited conduct as described in Section 8.
• A player's continued use of the platform poses a responsible gaming risk, as assessed by our player protection team.
• bajebd is required to do so by law or regulatory instruction.

You may request the closure of your account at any time by contacting our support team at [email protected]. Upon voluntary account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your verified payment method within seven (7) business days.

12. Amendments to These Terms

bajebd reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide notice via the email address registered to your account at least seven (7) calendar days before the amended Terms take effect. Minor amendments (such as corrections of typographical errors or clarifications that do not alter the substance of the Terms) may be implemented without prior notice.

Your continued use of the bajebd platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and close your account before the effective date.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall in the first instance be referred to bajebd's customer support team for resolution through our internal complaints procedure.

If a dispute cannot be resolved through our internal complaints procedure within 30 calendar days of the complaint being raised, either party may refer the matter to binding arbitration. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding on both parties.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the bajebd platform, please contact us using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the bajebd platform after logging in
• Response Time: We aim to respond to all email enquiries within 24 hours (Bangladesh Standard Time, UTC+6)

For responsible gaming support requests, please mark your subject line with "Responsible Gaming" to ensure your message is routed to our dedicated player protection team as a priority.